If new information systems show deficiencies which significantly impair the operating procedure, the following questions will frequently arise: Are they user errors or are there any errors within the program or the hardware? Will the continued use of the system pay off or do the deficiencies show that the system cannot be used productively?
If several suppliers are involved, e. g. in the categories hardware and software, the following question might arise: Who is responsible for performing error correction measures? A corresponding examination defines clearly who is responsible for the error and what are its consequences. Within the context of such examination, the EDP experts Streitz draw on their extensive experience in court acquired from a total of far more than 1,000 proceedings to establish the corresponding evaluations.

Our Services

  • Recording and documentation of the error situation
  • Comparison of the ascertained deficiencies with the contractually agreed services or features that are obligatory for comparable systems
  • Delimitation of system and user errors
  • Ascertainment of the error cause where required for establishing responsibilities
  • Examination of workarounds
  • Examination and evaluation of error correction measures

Our Services

  • Identification of clear and easily comprehensible pieces of argumentation
  • Professional formulation of the questions of evidence
  • Technical specification of the party's argumentation
  • Elaboration of well-founded opinions

Our Services

  • Recording of the actual state (hardware, software, networks, data, documentation and organizational integration, if applicable)
  • Preparation of a complete documentation
  • Extensive preservation of the actual system state and backup on suitable data carriers
  • Clarification of the effects of scheduled system modifications
  • Support in the restoration of the original state

Our Services

  • Ascertainment of the relevant data on site
  • Preservation of the information by data backups or extension of data carriers
  • Combination and copy of the preserved information on suitable data carriers while the original state is maintained
  • Virus check
  • Processing of non-accessible data stocks
  • Ascertainment of data material for a further analysis through automated search and indexing runs on the basis of experience values which are reasonably completed by the customer's
  • Processing of program and data stocks for further handling inclusive of the reinstallation of system components
  • Provision of important data in the formats of customary application programs or as print-outs

Our Services

  • Preservation of evidence (workstation computers, systems, documents) with a direct - also concealed - examination on site
  • Selection of the essential documents and information for reducing the amount of information and focusing on the objectives agreed upon with the customer
  • Preparation of long-life data carriers (CDs, DVDs) and the related documentation
  • Clarification activity
  • Evaluation of procurement measures, projects and services
  • Analysis of application data
  • Establishment of access options
  • Proposals for solutions to prevent similar actions in future
  • Examination of the compliance with propriety criteria

If litigation is imminent or foreseeable, the strength of one's position is crucial. Conducting a legal dispute involves considerable internal and external resources so that a prior risk analysis avoids surprises. Apart from the determination of the technical facts, the provability of errors plays a key role. The complainer should be able to reproduce errors to minimize the risk of being unable to produce proof. Another important component of risk reduction is the conclusive deduction of the target state from the agreements made. Depending on the tactical and strategic decisions to be made, it may be reasonable from an economic point of view to make a further attempt to reach an agreement before process support is sought.

Our Services

  • Recording of actual and target quality
  • Processing of the technical facts for lawyers and traders
  • Analysis of the contractual situation under technical aspects
  • Evaluation of deviations
  • Classification of the relevance of errors
  • Evaluation of the procedural applicability of technical facts

As regards industrial property protection, we can rely on an extensive know-how in clarifying claims from a technical point of view; our services are focused on presenting the facts in a comprehensible way which can be used by lawyers as the basis of their further work. We analyze software developments and identify the exploitation of copyright-protected services. We compare source codes and use efficient processes to detect violations. What is more, we accompany you through the preparation and execution of searches.

Our Services

  • Composition and qualification of evidence
  • Consulting services concerning the course of action from a technical point of view in the event of ascertained infringements (such as program and data transfers)
  • Cooperation with lawyers
  • Elaboration of comparative expert reports
  • Technical support in applications for injunctions

The Deutsche Gesellschaft für Recht und Informatik (German Association for Law and Computer Sciences (DGRI) maintains an arbitration body to settle disputes related to information and communication technology by way of conciliation proceedings. For this purpose, it provides the DGRI Conciliation Rules. The conciliation team usually consists of a legal professional who is qualified to exercise the functions of a judge and a usually publicly appointed and sworn-in IT expert.

Our Services

  • Participation in the conciliation team as publicly appointed and sworn-in IT expert
  • Classification of deficiencies in the project execution with view to the degree of impairment, risk of damage and the responsibilities

Our Services

  • Classification of deficiencies in the project execution with view to the degree of impairment, risk of damage and the responsibilities
  • Mediation between those involved in the project
  • Elaboration of proposals for settlement
  • Cooperation with specialized legal professionals in clarifying legal and technical issues within the framework of arbitration proceedings