Service Systems

Service Systems 2017-02-14T16:39:11+00:00
The application software does no longer meet the current requirements or the system response times have deteriorated over the time. The system disconnects sporadically so that the operation is seriously disturbed. The support costs of a system which has been implemented for quite some time increase permanently without the performance being improved.

The problems that might arise in the EDP environment are diverse. The preceding cases are examples of often arising problems. In many cases there is some doubt about whether the solution approaches considered are reasonably feasible under economic and technical aspects so that it is appropriate to seek external support.

We offer independent and competent consulting services (strategy and investment consulting) divided into packages for the enhancement or extension of your IT infrastructure. In connection with the commercial evaluation of systems and system components, for instance, a valuation is sometimes required when new shareholders join a company or when securities are provided.

Our Services

  • Recording and documentation of the error situation
  • Error detection and cause analysis
  • Proposals for remedial action in case of problems
  • Delimitation of system and user errors
  • Examination of workarounds
  • Examination and evaluation of error correction measures
  • Perspective evaluation of IT systems
  • Processing of the technical facts for lawyers and traders

Your Benefits

  • Well-founded/comprehensible basis for management decisions
  • Prevention of wrong operative decisions
  • Prevention of legal disputes
  • Safeguarding of the decision process through an independent external instance

Our Qualification

  • Experience in management consulting
  • Extensive IT system know-how
  • Specialization of the experts in different fields

Our Services

  • Recording of processes
  • Identification of dependencies
  • Participation in processes as management consultant, third instance
  • Evaluation of processes and the persons involved
  • Contemplation of the profitability of IT processes

Your Benefits

  • Neutral observation, evaluation and reporting on IT procedures and project courses
  • Comprehensive presentation of technical connections towards the management from the perspective of an independent third party
  • Trust-worthy discussion partner, mouthpiece of the management, look "behind the scenes"
  • Improved profitability
  • Safeguarded management decisions

Our Qualification

  • Knowledge of typical weak spots
  • Independence of suppliers and manufacturers
  • Neutral point of view

Our Services

  • Well-structured analysis of the actual situation and the objectives
  • Demonstration of reasonable organization possibilities for the information and communication technology within the company
  • Definition of concrete short- and medium-range actions
  • Holistic contemplation of
  • Organization
  • Data management concept, data models
  • Software strategy
  • Application development
  • Project management
  • Understanding of roles
  • User support
  • DP architecture
  • Telecommunication infrastructure
  • Use of modern media
  • Demonstration of weak spots
  • Derivation of actions

Your Benefits

  • Systematic development of the IT infrastructure
  • Well-founded/comprehensible basis for management decisions
  • Prevention of (strategic) mistakes
  • Optimized investment protection
  • Safeguarded decision process through an independent external instance

Our Qualification

  • Experience in management consulting
  • Neutral position
  • Extensive IT know-how

Our Services

  • Ascertainment of operational requirements
  • Consolidation of divergent requirements within the company / coordination processes
  • Ascertainment and documentation of the target environment (IT systems, organizational structures, processes)
  • Preparation of requirement profiles in writing
  • Market analaysis, evaluation of potential suppliers
  • Request for quotations
  • Communication with suppliers, preparation of presentations
  • Examination of quotations, comparison
  • Evaluation and proposal for contract awarding

Your Benefits

  • Systematic elaboration and documentation of the requirement profile
  • Manufacturer-neutral market perspective
  • Efficient course of action with sufficient width and depth
  • Comprehensible and documented decision processes

Our Qualification

  • Experience in the selection of IT systems
  • Market overview
  • Independence of suppliers and manufacturers

Our Services

  • Documentation and evaluation of technical facts
  • Analysis of claims development
  • Analysis of the contractual situation under technical aspects
  • Evaluation of possible negligence
  • Responsibilities of the claimant
  • Assessment/examination of the damage extent
  • Consideration of the current state of the art

Your Benefits

  • Neutral, insurance-independent evaluation
  • Trustworthy and fair settlement of claims
  • Well-founded basis for legal steps

Our Qualification

  • Extensive experience in the preparation of insurance expert reports
  • Long-standing activity for different insurance companies
  • Knowledge of customary insurance policies

Our Services

  • Evaluation of existing data backup concepts
  • Evaluation of the IT security
  • Demonstration of essential IT risks
  • Definition of the actions to be taken

Your Benefits

  • Detection of IT risks
  • Well-aimed risk provisioning
  • Compliance with due diligence, prevention of personal liability

Our Qualification

  • Knowledge of the relevant legal basis
  • Checklist, publications and conduct of further training measures
  • Overview of the state of the art

Our Services

  • Evaluation of existing data backup concepts
  • Preparation of data backup concepts

Your Benefits

  • Proper data backup
  • Controllability of disasters
  • Well-aimed risk provisioning
  • Compliance with due diligence, prevention of personal liability

Our Qualification

  • Knowledge of the relevant legal basis
  • Overview of the state of the art
  • Operative experience of Streitz Consult GmbH

Our Services

  • Administration and user conventions with
  • Data backup
  • System handling and use
  • Security
  • Passwords
  • Virus protection
  • Controls
  • Disaster plans
  • Process descriptions
  • Organizational measures

Your Benefits

  • Proper data processing
  • Controllability of disasters
  • Well-aimed risk provisioning
  • Compliance with due diligence, prevention of personal liability

Our Qualification

  • Knowledge of the relevant legal basis with technical connections
  • Extensive know-how of the business practice
  • Experience in problem situations

Our Services

  • Evaluation of objects pertaining to the capital assets (hardware, standard software)
  • Evaluation of individual software developments, inclusive of semi-finished services
  • Ascertainment of diverse values and, if applicable, evaluation alternatives (actual cash value, replacement value, value when new)
  • Consideration of the current state of the art
  • Consulting of the insolvency administrator
  • Evolvability examination
  • Examination of compliance with quality standards
  • Identification of quality risks

Your Benefits

  • Neutral evaluation independent of interests
  • Investment protection
  • Comprehensible balance sheet evaluation
  • Comprehensible and reasonable actions in specific business situations
  • Prevention of personal liability situations

Our Qualification

  • Extensive evaluation experience
  • Well-founded knowledge of development projects
  • Interdisciplinary approach of economic experts and computer scientists
  • Extensive price archive
  • Publication on procurement aspects